Frequently Asked Questions

  • How do I schedule my deliveries and shipments?

    Answer: Thank you for contacting GWX Logistics. You can either send your requests to us here in our DM, send us a WhatsApp message, send a text message or put a call through to us on 07042929292.

  • Do you do same day delivery?

    Answer: Yes, this is possible if your request comes on prior notice in order for us to make necessary preparations. But same day cannot be achieved if the pickup and delivery locations are not within the same proximity. (Terms and Conditions apply)

  • What’s the cost per kg of excess luggage?

    Answer: Thank you for your interest in our service. The cost per kg depends on the Airline you wish to board. Can you please tell us?

  • Do you pick up everywhere in Lagos?

    Answer: Yes, GWX Logistics has the privilege of picking and delivering to all locations within and outside Lagos. What would you like us to pick, from which location and to which destination?

  • How do I track my shipments?

    Answer: Thank you for doing business with us. You can track your shipment by going to our website on www.greaterwashingtonng.com or provide the waybill number located at the top right corner of the waybill you were given

  • What should I do if I need to change a delivery?

    Answer: Thank you for your request, kindly provide the waybill number and the address you wish to change it to. Please note that this might attract an additional charge if the first delivery has already been attempted.

  • My shipment has delivered, but I can’t find it. What should I do?

    Answer: Thank you for contacting GWX Logistics, kindly log on to our website on www.greaterwashingtonng.com to track and find details of the receiver of the shipment, invariably, you can provide the Airwaybill number, located at the top right corner of the waybill, for us to share a picture of the proof of delivery which contains the receiver’s information.

  • How do I cancel delivery of my package?

    Thank you for contacting GWX Logistics, kindly provide these information:
    • GWX contact person
    • Airwaybill number
    • Date the transaction was initiated
    • Name of the Sender
    • The location the transaction was initiated

  • Can do a get quataiton

    Thank you for contacting GXW Logistics, kindly specify the quotation you require:
    • Deliveries within Lagos
    • Deliveries outside Lagos
    • International deliveries

  • Can I be a delivery partner?

    Thank you for having interest in our Company, kindly send us an email on [email protected].